James Tarbit

James leads employee insight for HSBC undertaking research that seeks to inform leadership about employee understanding, motivation and sentiment, allowing them to have the right conversations, about the right issues, at the right time. Since joining HSBC,he has built an editorial process for employee insight, ensuring research reflects changing business priorities, rather than standing still. James and his team are now implementing a continuous employee insight process which combines quantitative and qualitative data to give a real-time view of employee sentiment, and brings the employee view in line with other forms of insight (e.g. marketing, financial). With 90% of companies still only doing an annual employee survey, James will be sharing how HSBC is revolutionising this process and taking necessary steps towards a major shift in the employee insight field.